Ratings & Reviews

Overall Rating

5
(160 reviews)
97.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Circe O. - |Recommended: YesBackyard Issues — My backYard is full of dog poop. I am concerned about the smell and other issues related to this.
response from property -Thank you for providing us with your review, Circe. We are sorry to hear about your negative experience with pets and the smell in our community. It is our mission to uphold clean and meticulously kept grounds. We encourage you to stop by the office or contact us at leasing@mansionsmercercrossing.com. With appreciation, The Mansions at Mercer Crossing Management Team
submitted by Dina M. - |Recommended: YesElevator — I wish the elevator works everyday, because I live on 4th floor it is tough when you have to park on the 4th floor then walked down the stairs just to get in the building then up to the 4th floor where my unit is.
response from property -Thank you for taking time to post this review. We invite you to call us to discuss your concerns regarding the elevator further. We care about our residents and value you as a part of our community. We greatly appreciate your feedback, Dina. Sincerley, The Mansions at Mercer Crossing
submitted by FNU A. - |Recommended: YesWorth — Everything looks good and the staff is awesome. would recommend this apartment to anyone looking for the perfect place to stay etc.
response from property -Thank you for taking the time to write a five-star review of our community! We are pleased that you have had a good experience with our staff lately. We strive to only hire professional and attentive employees to assist our residents. We would love to hear anymore feedback you have at leasing@mansionsmercercrossing.com. Best Regards, The Mansions at Mercer Crossing Management Team.
submitted by Stephen N. - |Recommended: YesGreat Experience So Far — I’ve been impressed with the whole experience. It’s a wonderful unit in a great part of town. Work orders get assigned quickly. Staff is exceptionally kind. Neighbors are honest and good people.
response from property -Thank you for your feedback, Stephen. We are glad to hear you have had a great experience living at our community so far. Please let us know if there is anything we can do to improve your home. The Mansions at Mercer Crossing Management Team
submitted by Sylvia T. - |Recommended: YesNew Resident — Staff is welcoming, kind, attentive. Pleasant experience, so far.
response from property -Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Warm Regards, The Mansions at Mercer Crossing Management Team.
submitted by Jill C. - |Recommended: YesExcellent Place To Live — Adrianna in the Leasing Office has been a huge help. Everyone is so nice.
response from property -Thank you for posting this review, Jill! We love hearing that you appreciate our staff. We work diligently to uphold a high level of customer satisfaction. We are eager to receive more feedback, please call us at (469) 609-3937. Thanks again! With appreciation, The Mansions at Mercer Crossing Management Team
submitted by Yash M. - |Recommended: YesMoving From The Great White North — Fairly smooth moving process. Apartments are kept in a very good condition. Lots of natural light coming in depending on the location of the unit . Tall ceilings. Overall a great location as well.
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Were so glad you are here staying with us. We are glad we were able to make your move in process nice and smooth. We are here to take the stress off of our residents. Please feel free to reach out if there is anything else you would like us to know, (469) 575-6312. Best wishes, The Mansions at Mercer Crossing.
submitted by Martin K. - |Recommended: YesNoise — Noise reason why 1 star. my bed room was right above the trash box
response from property -Hello Martin, We thank you for taking the time of expressing your concerns and the star rating. Please reach out to us directly so we can discuss the concerns you have mentioned. Have a great day! Your Mansions at Mercer Crossing management team.
submitted by Vishwashrisairam V. - |Recommended: YesReview Nov 2021 — Enjoy living here.
response from property -Thanks for your time, Vishwashrisairam. It is great to hear that you are enjoying living with us and being part of our wonderful community. Please feel free to reach out if anything comes up. Looking forward to the rest of your stay with us, The Mansions at mercer Crossing Management Team.
submitted by Jungi M. - |Recommended: YesHighly Recommend — Nice facility nice step
response from property -Thank you for your kind review! We're glad you find our community to be nice! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best The Mansions at mercer Crossing Management Team
submitted by Dayana T. - |Recommended: YesBuena Seguridad — Me gusta la zona donde vivo
response from property -Thank you for taking the time to review our community and for the 5-Star Rating!
submitted by Ahmed E. - |Recommended: YesA Very Nice Place To Live In — After reading hundereds of reviews and visiting multiple appartment complexs, I found the Mansions at Mercer Crossing to be the perfect one for me. I also offered free weeks upon sigining in my lease. The appartments are very comfy and it very modern wiht energy star certificate. They also use technology in the parking lot, the gym, pool and even with their digital keys. I'm very happy with my appartment and I run into no issue since I moved in July 2021. Trash is being collected on time, maintenance requests are fulfilled in a timely manner as well. If you can afford it, then do not hesitate to move in.
response from property -Thank you for your kind words Ahmed! We are thrilled to hear that you've enjoyed your new home! We're also happy to hear that you appreciate our updated security systems for our amenities! We pride ourselves on creating a place where residents can feel safe and secure. Please let us know how we can continuously improve by contacting us at leasing@mansionsmercercrossing.com. Thank you! All the best, The Mansions at Mercer Crossing Management Team
submitted by Kalonji G. - |Recommended: YesResident Review — Traffic and parking outside the Garage is hectic for visitors, vendors and future residents. Other than that, everything is great.
response from property -Thanks for your time Kalonji. We are happy to hear you enjoy your home. It is always good to hear how me can improve. Please feel free to reach out if you have any suggestions on how to improve your stay with us. Looking forward to you staying a part of our community, The Mansions at Mercer Crossing.
submitted by Giselle D. - |Recommended: YesGood Place For Living — Overall is an amazing place to live. Profesional and courteous staff.
response from property -Hello Giselle, Thank you for this rating. Our staff strives to provide a five-star service to all our residents. We would love to hear more feedback about how we could achieve this goal. Please reach out to our office staff by email at leasing@mansionsmercercrossing.com if you have further comments. Best wishes, The Mansions at Mercer Crossing Management Team
submitted by Colton H. - |Recommended: YesNew Resident — new to the grounds but so far has been pretty good.
response from property -We appreciate you took the time to post this review, Colton. We are glad to hear you have been enjoying our community so far. We are looking for ways to improve our community. Thank you, The Mansions at Mercer Crossing Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Mansions at Mercer Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Mansions at Mercer Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose