The Mansions at Mercer Crossing FAQs | Luxury Apartments in Farmers Branch, TX

Applications are handled entirely online through our community website. Simply browse our available floor plans and submit your information to get the exciting process started!

All applicants must be 18 or older, provide a government-issued ID, and pass both credit and criminal background checks. You will also need to verify your rental history and show a household income equal to three times the monthly rent to qualify for a residence.

Application results are typically ready on the exact same day you apply! This fast turnaround means you can quickly start planning your move into your new home.

We offer flexible lease agreements ranging from 3 to 18 months based on your chosen floor plan. This incredible variety gives you the freedom to pick a timeline that perfectly fits your active lifestyle.

Initial move-in costs feature a $150 administration fee, a standard security deposit between $150 and $450, plus your prorated first month's rent. Additional deposits might apply depending on your specific approval conditions.

Security deposits are fully refundable at the end of your residency. Deductions only occur if there is an outstanding balance, property damage, or a required cleaning charge after you move out.

Moving out before your lease expires incurs a termination fee alongside a charge-back for any previously received concessions. Please note that subletting or transferring your agreement to another person is strictly prohibited.

Late rent payments incur a $75 fee starting on the 4th of the month, with an additional $15 charge for each subsequent day. We highly recommend utilizing the auto-pay feature in the resident portal to ensure your payments are always on time!

All lease agreements must be registered under an individual's name rather than a corporate entity. While we do not offer dedicated corporate housing, our flexible lease terms are a great fit for professionals relocating to the area!

Residents are responsible for a combined $30 monthly fee that covers trash, pest control, and parcel services. This straightforward charge is billed alongside your rent to support these everyday community conveniences.

Our community welcomes up to two pets per home with absolutely no weight limits! We do prohibit aggressive breeds and dogs with bite histories, and require a $250 non-refundable fee, a $20 monthly pet rent, and an active $30 annual PetScreening profile.

All residents must maintain a minimum of $100,000 in renter's liability insurance throughout their entire stay. This essential coverage ensures peace of mind and protects your personal belongings in your new space.

Smoking is strictly prohibited in all shared common areas and within our designated smoke-free buildings. This helps us maintain a clean, fresh environment for everyone to enjoy.

Subletting your residence or hosting short-term rentals through platforms like Airbnb is not allowed. This rule helps us maintain a secure and consistent living environment for all our permanent residents.

Guests are welcome to stay in your home for up to three consecutive days without needing any prior authorization from our management team. If your friends plan to visit longer, just reach out to the office to make arrangements.

Occupancy standards within the community strictly comply with all local building codes and regulations. If you have specific questions about a particular floor plan, our leasing team is happy to provide the details!

Residents may only place outdoor-grade patio furniture on their personal balconies or patios. To maintain the community's aesthetic and safety, outdoor grilling, extra storage, and clotheslines are strictly prohibited.

You can easily explore the property online using our virtual 3D tours, or schedule an in-person or video call walkthrough directly through our website! You can also call the leasing office to set up a personalized tour of your favorite floor plans.

Routine maintenance requests are quickly handled through our convenient online resident portal or mobile app. For urgent issues, we offer a dedicated 24-hour emergency phone line to ensure your home is always functioning smoothly.

Rent and any associated fees are due on the first of every month and can be paid entirely online. Our digital resident portal and app make it incredibly simple to handle your payments from anywhere!

Utilities are billed separately from your monthly rent. Residents are responsible for a $25 valet trash fee, a $2 pest control charge, and a $3 package locker fee to cover everyday conveniences.

High-speed connectivity and entertainment are powered by AT&T. This reliable service ensures you can stream, game, or tackle remote work without skipping a beat.

Water and wastewater billing is handled directly by our on-site management, and you are automatically enrolled when you move in! You will just need to set up your own electric service provider prior to your arrival.

Every kitchen showcases gorgeous quartz countertops, undermount farmhouse-style sinks, modern tile backsplashes, and under-cabinet lighting. You will also love cooking with the full suite of ENERGY STAR stainless-steel appliances, which includes a refrigerator, range, dishwasher, and microwave.

Our open-concept homes highlight soaring 10-foot ceilings, expansive windows, and modern interior designs. Beyond the roomy living areas, every kitchen features sleek granite countertops and oversized custom cabinetry for a fresh, contemporary feel.

Eco-friendly, wood-plank style flooring flows seamlessly throughout the residence. This durable surface is incredibly easy to clean and adds a sleek, contemporary vibe to your space.

Full-size washer and dryer connections are ready to go in every home. Simply bring your own machines to make laundry day an absolute breeze without ever leaving the house.

Climate control is effortless with central air conditioning and programmable thermostats in every residence. Select homes also feature ceiling fans, which can easily be added to any other floor plan for a one-time installation fee.

Climate-controlled storage spaces are available to rent for an additional monthly fee. This awesome perk makes finding extra room for your seasonal gear and belongings incredibly simple!

Our active community is packed with incredible perks like a resort-inspired swimming pool with private cabanas, a beach volleyball court, and an off-leash dog park! Inside, you can hit the 24/7 fitness center, play in the billiards room, or grab a drink at the on-site Starbucks cafe.

You can break a sweat in the fitness center 24 hours a day, while the pool is open daily from 9:00 AM to 10:00 PM. The clubhouse welcomes residents Monday through Saturday from 8:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.

We love bringing the neighborhood together through exciting monthly resident events! It is the perfect opportunity to meet your neighbors and make new friends right outside your door.

Remote work is incredibly convenient here with a dedicated business center right on the property. You can also take your laptop to the indoor or outdoor lounges and connect to our complimentary, high-speed Wi-Fi!

All of our residences are unfurnished, giving you a completely blank canvas to decorate and design your space! We do not offer rental items directly, but our team can happily point you toward local furniture rental companies if needed.

The community room cannot be reserved for private events. Instead, these incredible shared spaces remain open and available for all residents to enjoy on a first-come, first-served basis!

Both the residential building and the parking garage feature controlled access entry points. This thoughtful setup provides an added layer of peace of mind for you and your guests.

Our covered parking garage offers both assigned and unassigned parking options to fit your needs. Electric vehicle owners will also love the incredible convenience of on-site EV charging stations!

Guests enjoy free parking when they visit the community! They just need to make sure they leave their vehicles in the clearly marked, designated visitor areas.

Deliveries are secured in our 24/7 electronic package locker system located right on the property. This smart setup lets you retrieve your online orders whenever it fits your busy schedule.

Our multi-story community features convenient elevator access to all floors. If you require specific reasonable accommodations for accessibility, please reach out to our leasing team to discuss your options!

You are just minutes away from essential grocery runs at Kroger, Tom Thumb, and Walmart. When you want to grab a bite, enjoy highly walkable access to the waterfront restaurants at Mercer Boardwalk, or explore fantastic dining spots throughout Farmers Branch and Las Colinas!

Direct access to Interstate 635, Interstate 35E, and the President George Bush Turnpike makes navigating the DFW metroplex an absolute breeze. Plus, major employers like Toyota North America, Microsoft, and JPMorgan Chase are just a short commute away.

Mansions at Mercer Crossing is located right near Dallas Area Rapid Transit (DART) bus routes for easy public transit. You also have fantastic rail access from nearby stations in Irving and Farmers Branch, making your daily commute highly efficient!

The community is located within the Carrollton-Farmers Branch Independent School District. We recommend checking directly with the district for the latest information on enrollment boundaries and specific school assignments.